Support E Solutions collects private information from you to make its services more effective and personalized. It is the responsibility of Support E Solutions to secure any data you share with us. The technicians at Support E Solutions gather information as and when it is required. The various means to gather information includes phone conversation, e-mail correspondence, via remote support session, or through a feedback form submission available on our website. Support E Solutions assures our customers that any information they share with us wont be shared/forwarded/sold to any third-party under any circumstance.
The information you share with Support E Solutions includes general personal information including your First Name, Last Name, e-mail address, preferred postal address, preferred phone number, etc. We also may record the last four digits of your credit/debit card to track the payment you make in lieu of availing our services. Credit card information in no way will be used to automatically renew/upgrade your existing subscription with us.
You can confirm, update or change the personal information you share with us via an e-mail. You can also call us on our customer services number to update your personal information.
Support E Solutions may send you updates on your e-mail about the latest developments in the field of technical support or technology in general. We may also send mails regarding pending cases which needs closure, updates related to new plans, mailes related to declined payments etc. from time to time. You can wish to opt out of such promotions by e-mailing us your preference and opt in later as well; however, you will continue to receive information of direct interest to you including legally mandated notices, and critical messages from us
Support E Solutions guarantees thorough security of your data. We use the most advanced technologies and procedures to secure your personal data.
The website is for general interest and has no content meant for minors. As per us, our intended audience must be a major with a valid credit card issued in name.
Support E Solutions reserves the right to change the privacy statement in part or in full. If in case any change directly affects the services you avail, you will be intimated about such change(s) in advance.